Say goodbye to the mechanical dialogue. Will the 2017 chat robot be more humane?

As the public's understanding of the definition of software applications gradually changes, 2016 is a significant year for robots.

Before, many people only heard about the concept of "robots" in search engines. Search robots like Googlebot can crawl webpages and catalog web content in an orderly manner. In 2016, a new class of robots emerged - that is, dialogue with humans, completion of takeaways, travel bookings, etc., or providing chat services. Social robots.

In April of last year, Facebook announced that it will create chat bots on its Messenger platform. Many people scramble to try Facebook to participate in the development of the robot, but the fact turned out that these robots have very limited functionality. When robots cannot answer questions or continue conversations, robots often fail. Facebook also acknowledges this issue today.

"The first batch of web applications did not perform well. The first batch of robots was not perfect," David Marcus explained in an external statement in November. Marcus worked at Facebook in 2014 and is responsible for managing the Messenger platform. Before that, he served as CEO of PayPal.

告别机械对话,2017年的聊天机器人会不会更有人情味?

Google also launched a new chat robot, Allo, last spring. Although Allo does have some useful chat features such as multimedia and reply suggestions, Allo can only be considered a basic version of a chat bot when it comes to talking to users and providing appropriate information. In addition, not many people are willing to use this robot.

Deviant Tay Robot

In the 2016 robot news, the most noticeable is the Microsoft Tay social robot on Twitter in March. It was "completely taught" by humans - it grabs some swear words and racist remarks in human conversations, and it becomes a racist swearing-up racist. Microsoft quickly let it "laid off."

Ironically, the out of control of Tay happens just before Microsoft Build. At the meeting, Microsoft’s CEO Satya Nadella publicly expressed Microsoft’s view on the future: In the future, it will develop around robots, and App will begin to fade out of sight. Microsoft employees said in an interview that since then, Microsoft has accelerated the development of robots.

Large companies such as Google, Facebook, Apple, and Microsoft have arranged for many people to develop artificial intelligence, and developers have applied artificial intelligence techniques to robot settings. This means that in 2017 we are likely to see a new chapter in the development of robots, and the user experience will also be improved to some extent.

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